Privacy policy

Heeraa Industries
A Brand Owned & Operated by Varkha Commerce LLP

Last Updated: July 2026

1. Introduction

Welcome to Heeraa Industries (“Heeraa Industries”, “we”, “our”, “us”), a wholesale manufacturer of premium bangles and original stone maalas.

This Privacy Policy explains how we collect, use, store, process, and protect your personal and business information when you visit our website, browse our catalogue, contact our sales team, or place an order.

By accessing our website or using any of our services, you agree to the terms of this Privacy Policy.

2. Company Information

Legal Entity
Varkha Commerce LLP

Brand
Heeraa Industries

Registered Office
Shop No. 5,
Sector 7,
Rohini,
Delhi – 110085
India

Factory Unit
Laxmi Dwar Building,
Subhash Lane,
Malad East,
Mumbai – 400097
Maharashtra, India

📞 Call / WhatsApp
+91 97363 37355

🌐
www.heeraaindustries.com

3. Information We Collect

When you visit our website or contact us, we may collect the following information.

Personal Information

  • Name
  • Mobile Number
  • WhatsApp Number
  • Email Address
  • Business Name
  • GST Number
  • Billing Address
  • Shipping Address

Business Information

We may collect

  • Company Name
  • GST Details
  • Dealer Information
  • Distributor Details
  • Business Category
  • Purchase History

Order Information

When you place an order we may collect

  • Product Details
  • Quantity Ordered
  • Sizes Selected
  • Payment Information
  • Shipping Preference
  • Courier Details

Technical Information

While using our website we may automatically collect

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time Zone
  • Website Activity
  • Pages Visited
  • Time Spent on Website

4. How We Use Your Information

Your information is collected solely for legitimate business purposes.

These include

  • Processing wholesale enquiries
  • Confirming orders
  • Sending quotations
  • Processing payments
  • Manufacturing products
  • Dispatching orders
  • Customer Support
  • GST Documentation
  • Shipping Coordination
  • Quality Assurance
  • Business Communication
  • Product Updates
  • Catalogue Sharing
  • New Collection Launches
  • Improving Website Performance
  • Fraud Prevention

5. WhatsApp Communication

Since most of our wholesale customers communicate through WhatsApp, by submitting your phone number you authorize Heeraa Industries to contact you regarding

  • Order Updates
  • Product Catalogue
  • Quotations
  • Payment Information
  • Dispatch Details
  • New Designs
  • Offers
  • Business Announcements

We do not spam customers.

You may request to stop promotional communication at any time by messaging us on

📞 +91 97363 37355

6. Email Communication

We may send emails regarding

  • Quotations
  • Order Confirmation
  • Invoice
  • Dispatch Details
  • Product Catalogue
  • New Launches

You may unsubscribe from promotional emails at any time.

7. Cookies

Our website may use cookies to

  • Improve website speed
  • Remember preferences
  • Improve shopping experience
  • Measure website traffic
  • Analyze visitor behaviour

You can disable cookies through your browser settings.

8. Payment Information

Payments are processed through secure banking channels and authorized payment gateways.

Heeraa Industries does not store

  • Debit Card Numbers
  • Credit Card Numbers
  • CVV
  • Banking Passwords
  • UPI PIN

9. Information Sharing

We value your privacy.

We never sell, rent, lease, or trade your personal information to third parties.

Your information is shared only when necessary with

  • Courier Companies
  • Logistics Partners
  • Payment Partners
  • Government Authorities (where legally required)
  • GST Compliance Agencies

10. Data Security

We take appropriate security measures to protect your information.

These include

  • Secure Website
  • Encrypted Communication
  • Restricted Employee Access
  • Password Protection
  • Secure Payment Processing

However, no internet transmission is completely secure.

11. Data Retention

Your information may be retained for

  • Legal Compliance
  • GST Requirements
  • Accounting Records
  • Warranty Records (where applicable)
  • Future Business Transactions

12. Product Images & Catalogue

All photographs, product designs, catalogues, videos, marketing creatives, website graphics, and downloadable materials are the exclusive intellectual property of Heeraa Industries.

Customers, retailers, wholesalers, distributors, traders, or any third party may not

  • Copy product images
  • Download catalogue images for commercial use
  • Reproduce catalogue pages
  • Use our logo
  • Modify our creatives
  • Upload our images to marketplaces without written permission
  • Represent our catalogue as their own

Unauthorized use may result in legal action under applicable Intellectual Property laws.

13. Children’s Privacy

Our website is intended only for business owners, wholesalers, retailers, distributors, and individuals above the age of 18.

We do not knowingly collect information from minors.

14. Third Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

15. International Customers

For customers outside India

You agree that

  • Local import regulations
  • Customs requirements
  • Taxes
  • Duties
  • Compliance laws

are your responsibility unless otherwise agreed in writing.

16. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice.

The updated version will always be available on our website.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Heeraa Industries

A Brand Owned & Operated by Varkha Commerce LLP

Registered Office
Shop No. 5,
Sector 7,
Rohini,
Delhi – 110085,
India

Factory Unit
Laxmi Dwar Building,
Subhash Lane,
Malad East,
Mumbai – 400097,
Maharashtra, India

📞 Call / WhatsApp: +91 97363 37355

📧 Email: (Replace with your official support email, e.g. care@heeraaindustries.com)

🌐 Website: www.heeraaindustries.com

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Need Help?

Have questions about our products, wholesale orders, or business policies?

📞 Call / WhatsApp: +91 97363 37355
📧 Email: care@heeraaindustries.com
🌐 Website: www.heeraaindustries.com

Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)